Refund policy

Return Policy

To start a return, contact us at hello@thecoppercoyote.com.

New, unworn items may be exchanged for a different size or returned for store credit.

To be eligible for a return, your return must be initiated with 15 calendar days of receipt of the item. The item must be in the same condition that you received it, unworn or unused, with tags still attached, and with original packaging. 

If your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Store Credit

We will notify you once we’ve received and inspected your return, and let you know if the refund for store credit was approved or not. If approved, you’ll be given store credit in the form of a virtual gift card. Please note gift cards expire one year from the initiation date. 

Damages or Issues

Please inspect your order upon reception and contact us immediately at hello@thecoppercoyote.com if the item is defective, damaged or if you receive the wrong item.

Exceptions

Unfortunately, we cannot accept returns on sale items, custom items, or gift cards.